Electrical Contractor Wired for 450% Growth With Sera

Bill Cavanagh is a people person. The Long Island, New York-based owner of Cavanagh Electric loves helping people and enjoys the rush of troubleshooting a tough electrical problem. When it was time to select a field service management (FSM) solution, Bill expected the same zeal for service — and concern for the success of his business — from his software provider.

Instead, what he got was:

• A solution that wasn’t a fit for his small business
• Glitchy online booking
• Difficulty creating estimates in the field
• Software that didn’t inspire him to dive in and make changes

Download the case study today to read how Bill was able to transform his business.