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As a business owner, Nick also understands the importance of understanding his numbers and getting into the grit of things. Between the simplicity and variety of reports included within Sera- reports like ARR, memberships, and last date of customer communication, Loyalty Plumbing employees have the information at their fingertips.

Brandon is no stranger to using field service management software to run his Topeka-based business; over the last 10 years he has spent around $30K on different software, yet he continued to experience failure after failure when it came to obtaining his pricing goal. According to Brandon, most software was too complex and required significant time to fix a simple internal mistake, which ultimately was the final straw before switching to Sera.